For Individual $


For Companies $


Assets retrieved in 2023

Our team of seasoned experts excels in the daily recovery of funds. We extend our professional assistance to both businesses and individuals in their quest to reclaim funds lost to unscrupulous scammers. Our unwavering commitment revolves around continuous enhancement in our efforts, and we stand steadfastly by your side in your pursuit of what is rightfully yours.

Who we are

Why choose to collaborate with us?

In brief: We exclusively engage with cases that hold the potential for significant recovery. We deeply respect the value of your time, mirroring our own, which is why we uphold unwavering transparency when evaluating each case. If the prospects are dim, we will candidly convey this to you. However, if we perceive even a glimmer of hope for complete or partial recovery, we will promptly initiate action.


About Us

FCID - Financial Crimes Investigation Department specializes in the meticulous retrieval of assets lost due to online financial fraud.

In recent years, the landscape of online trading has experienced an unprecedented surge in popularity, drawing millions of individuals worldwide to invest their hard-earned capital. This surge is the direct consequence of market digitization, which has democratized financial markets, granting access to a vast pool of individuals, many of whom are inexperienced in financial matters. This newfound accessibility has presented these individuals with seemingly straightforward avenues for investment, simultaneously exposing them to a host of fraudulent schemes such as Binary Options, CFD, Forex, and Cryptocurrency scams. Within this expansive realm of online trading, a disconcerting reality has emerged — it has become a fertile breeding ground for unscrupulous scammers and fraudsters. These malevolent actors dangle the allure of substantial financial gains and success, often resorting to the dissemination of misleading information and employing high-pressure sales tactics. Tragically, their intentions are not only predatory but also deliberate, as they knowingly exploit unsuspecting victims. This insidious cycle plunges these victims into a distressing abyss of shame and frustration.

At FCID - Financial Crimes Investigation Department, we are driven by a singular mission: safeguarding individuals worldwide from the perils of online frauds and scams, employing every means necessary. Our dedicated team of wealth recovery experts, scam money recovery professionals, and fund recovery specialists stands resolutely by the side of victims of online fraud, assisting them in reclaiming what rightfully belongs to them. Our primary focus centers on unregulated Forex and Binary Options Brokers, and our extensive track record speaks to our unwavering commitment. With millions of victims worldwide, we have garnered a remarkable reputation for our high turnover in addressing these cases. For instance, in July alone, our efforts resulted in the successful recovery of over $300,000 in funds and assets from fraudulent activities.

Our formidable team comprises seasoned experts and seasoned professionals, each boasting an impressive wealth of experience. We are your trusted guardians against recovery scams, standing as legitimate specialists in our field, armed with extensive knowledge and a rich history of navigating the intricacies of the forex industry, international banking, and the legal landscape governing cybercrime on the internet. As a distinguished fund recovery agency, FCID - Financial Crimes Investigation Department is dedicated to facilitating secure online transactions for individuals. We excel in providing a comprehensive suite of services, including refunds and cancellations, addressing forex and binary options scams, and combatting various forms of online fraud. Our unwavering commitment lies in safeguarding your financial interests and ensuring that your online experiences remain secure and protected.

Frequently Asked Questions


We exclusively collaborate with well-regulated cryptocurrency exchange entities.

Our stringent criteria involve partnering solely with regulated cryptocurrency exchange companies.

Privacy Policy

Welcome to FCID - Financial Crimes Investigation Department.

FCID - Financial Crimes Investigation Department (“us”, “we”, or “our”) operates FCID - Financial Crimes Investigation Department (referred to as “Service” hereinafter). This Privacy Policy governs your interaction with FCID - Financial Crimes Investigation Department and explains how we collect, protect, and disclose information resulting from your use of our Service. Your use of the Service implies your consent to the collection and use of information as per this policy. Unless specifically defined in this Privacy Policy, terms bear the same meanings as in our Terms and Conditions. We collect various types of information for different purposes to enhance and optimize our Service.

Personal Data
While using our Service, we may request certain personally identifiable information that enables us to contact or identify you (“Personal Data”). Personally identifiable information includes, but is not limited to:

1. Email address
2. First name and last name
3. Phone number
4. Address, Country, State, Province, ZIP/Postal code, City
5. Cookies and Usage Data
We may use your Personal Data to send you newsletters, marketing or promotional materials, and other relevant information. If you prefer not to receive these communications from us, you can opt out by contacting us.
Usage Data
We also collect information that your browser automatically sends whenever you visit our Service or access it through any device (“Usage Data”). This Usage Data may include details such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages you visit within our Service, the time and date of your visit, the duration of your stay on those pages, unique device identifiers, and other diagnostic data.
Tracking Cookies Data
To track activity on our Service and gather specific information, we utilize cookies and similar tracking technologies. Cookies are small data files that may contain an anonymous unique identifier and are sent to your device from a website and stored there. Other tracking technologies, such as beacons, tags, and scripts, are also employed to collect and monitor data, enhancing our ability to analyze and improve our Service. You can configure your browser to decline all cookies or notify you when a cookie is being sent. However, refusing cookies may limit your access to certain sections of our Service.
Other Data
While using our Service, we may also collect the following information: gender, age, date of birth, place of birth, passport details, citizenship, residential and current address, telephone numbers (work, mobile), educational background, qualifications, professional training, employment contracts, NDA agreements, details regarding bonuses and compensation, marital status, family information, social security (or other taxpayer identification) number, office location, and additional data. Your information, including Personal Data, may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction, which may have different data protection laws. If you are located outside of Israel and choose to provide information to us, please note that we transfer and process your data in Israel. By consenting to this Privacy Policy and submitting your information, you agree to this data transfer. Action Refund Ltd takes all reasonable steps to ensure the secure and compliant handling of your data, and no transfer of your Personal Data will occur to an organization or country unless there are adequate controls in place, ensuring the security of your data and personal information.

We may disclose personal information that we collect or that you provide to us under certain circumstances:

1. Disclosure for Law Enforcement: We may be obligated to disclose your Personal Data if required by law or in response to valid requests from public authorities.
2. Business Transaction: In the event of a merger, acquisition, or asset sale involving us or our subsidiaries, your Personal Data may be transferred.
3. Other Scenarios: Your information may also be disclosed:
3.1. To our subsidiaries and affiliates.
3.2. To contractors, service providers, and other third parties we engage to support our business.
3.3. To fulfill the purpose for which you provided the information.
3.4. For any other purpose disclosed by us at the time you provide the information.
3.5. With your consent in any other instances.
3.6. If we believe disclosure is necessary to protect the rights, property, or safety of the Company, our customers, or others.

Your Data Protection Rights Under General Data Protection Regulation (GDPR) If you are a resident of the European Union (EU) and European Economic Area (EEA), you possess certain data protection rights as per the GDPR. We endeavor to facilitate your ability to correct, amend, delete, or limit the use of your Personal Data. Kindly note that we may request verification of your identity before addressing such requests. Please be aware that we may be unable to provide the Service without essential data. You retain the right to lodge a complaint with a Data Protection Authority regarding our collection and use of your Personal Data. For more information, we encourage you to contact your local data protection authority in the European Economic Area (EEA).